If your appointment based business already includes a business website then you already have what you must accept online bookings. Because of online booking systems your customers can book and pay for your services online right on your existing website.
Online booking systems can be found in two varieties – those that redirect your customers to another site to complete their booking, and the ones that let your customers book directly on your site. Whichever booking software you select it’s very an easy task to setup and commence taking bookings online.
Reservation software that works on your own website is usually preferred, since it causes less confusion for customers and looks more professional. To begin taking bookings online you need to choose an online booking system.
Whenever choosing an online reservation system it is critical to choose one that’s both easy to setup and easy for your customers to use. Make sure you try a demo of what the software will look like on your own website. You’ll want your visitors to book with minimal effort to lessen the chances of customers quitting mid booking.
When your setting up your online booking software you need to enter some information about your business. The online booking system must know what services you want your visitors to book, your staff and resources offering those services, whenever your staff are available for bookings, and other information that may determine what and when your visitors can book. This can be a once-off setup process that needs to be as simple as possible. If these details change you can log into your account and modify the settings.
In the event that you already use Google calendar in your organization then make sure you select a booking system that integrates with Google calendar. The program you choose should allow two way integration, in order that bookings made by your visitors online appear instantly on your own Google calendar, whilst giving you the flexibleness of shifting bookings around without needing to log into the booking software.
Other features to look for within an online booking system include PayPal integration to allow our customers to cover online, email and SMS text reminders to reduce no-shows, and full flexibility to enable you to handle staff leave etc.
Once your account is setup with your chosen reservation system you will have to plug it into your website. This is done by copying and pasting some Html page onto the page you need the booking calendar to appear, and you’re ready to start taking bookings online.
Online booking software is not only for big businesses. For a low monthly fee you will be offering your customers the convenience of booking online, and thereby increase your bottom line.